How to Diagnose and Boost Funnel Conversions for More Sales
When your sales feel… sleepy, where do you poke first? In this episode, we crack open how to tell if you have a speed problem, a standard problem, or a signal problem — and what to tweak so conversions wake up again.
We'll also dig into why “funnel problems” aren’t always problems at all — sometimes they’re just the market maturing, your buyer awareness shifting, or your traffic source drying up. Think of it like running lab work on your sales process: you’ll discover whether you actually have something broken, or if you just need to adjust your expectations, your lead intent, or the way you’re measuring success.
🌟 Have a specific question you want me to workshop on the show?
I set up this voice-note line so you can send context-rich questions I can answer for everyone’s benefit — and I can’t wait to hear what you’re building!
What’s inside this episode
- The awareness spectrum and how courting highly solution-aware humans changes your conversions drastically
- A simple lens for saturated markets: why buyers are taking longer, and what that means for your expectations and your strategy
- Why your fastest buyers are typically “unicorns,” and how to ethically attract more of them without leaning on manipulative triggers
- The quiet moneymaker that recovers impulse buys with or without discounting everything
- When to stop tweaking the sales page and start rebuilding intent upstream (lead source, lead magnet, and messaging)
- Internal vs. external marketing ecosystems and why many funnels stall after the first follow-up sequence
- The #1 thing that everything comes back to when attracting the highest quality leads
Connect with Adriane and Visionaries!
- Let's be friends on the 'gram – @visionariesonline or @adrianegalea
- Connect on Linkedin – with Adriane or Visionaries
- Visit us on the web at visionaries.co
- Come network with us in The Visionaries Collective
Transcript
What do you do when your sales stop
coming in the way that you want them to?
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:Or when you look at your sales and you
go, I know that this could be converting
3
:better than it is, how can you start
to figure out what the diagnosis is for
4
:how you can actually make more sales,
either the level of sales that you used
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:to be generating, or as your business
has grown, you know, to catch up the
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:conversion rate that you used to have.
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:So this was a question that
was specifically asked of me.
8
:It's not a voice question.
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:It was something that was written into me
a long time ago and I'm repurposing it.
10
:But I wanna get into the different things
that you would maybe want to look at
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:if you are experiencing this yourself.
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:So let's get to it.
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:So the question that I received,
I'm just gonna read this verbatim.
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:So the question that I received
said, what's your go-to fix when a
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:funnel is technically working but not
converting as well as it should be?
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:You've got traffic, leads are flowing,
but conversions happen really slowly.
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:Or you're converting way
below industry average.
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:What's your first move When the data looks
quote unquote fine, but results don't
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:match messaging, offer sequence timing.
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:So, I mean, my first thing here would be
just to sort of point out like a funnel is
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:technically working, but not converting as
well as it should be, means that a funnel
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:is technically not working like a funnel.
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:So also, I know a lot of people
are completely allergic to
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:the word funnel, but a funnel.
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:At its core, the only thing a
funnel is, is your sales process.
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:It is a visual representation
of your sales process.
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:So how do people find you?
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:How do they convert to a lead?
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:And then how do they
make a purchase from you?
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:Is it on a sales page?
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:Is it on sales call?
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:Is it like, how is, how are
all of these things happening?
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:What are all the different
moving pieces along the way?
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:Where are they getting emails?
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:Where are they?
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:What are the starting points?
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:What are the exit points?
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:What's happening after this?
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:You know, all of that stuff.
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:That's all a funnel is.
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:It does not matter.
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:It does not matter.
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:It's, it doesn't have to be like one
of those click funnely kind of funnels
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:where you are just thinking of like
countdown timers and really gross, spammy
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:bro marketing tactics and whatever.
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:Like it's not, it's not that
it's just your process, it's
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:just your sales process.
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:It may or may not be intentional.
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:It may or may not be working well,
it may or may not be automated.
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:So many things.
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:So, but a funnel is a sales
process, the key word being.
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:Sales or the operative word being sales.
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:So if it is not converting sales,
your funnel is not actually working.
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:So come off that point.
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:I also want to just for my first
note, say that there is a difference
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:between converting slowly and
converting be below industry average.
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:'cause that was the question asked.
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:You've got traffic, you've got
leads flowing, but conversions are
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:happening really slowly or you're
converting way below industry average.
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:Those are two really different
things, so slow conversions.
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:I also want to add, before I get into
this, this is all the context I have here.
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:So you know, like there's, it's
linked in the show notes where
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:you can leave me a voice note.
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:Where you can ask me a
specific strategic question.
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:If you ask a question like this,
I'm gonna, I can find a way to give
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:you an answer, but I'm not gonna
be able to give you any type of.
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:I think substantive answer because
there's no context offered.
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:Like, I mean, my first question
here is, well what are you selling?
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:At what price point?
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:What is your, what are
your sales mechanisms like?
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:Are you selling on a sales call?
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:Do you have a sales page?
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:Do you, what's your
calendar link look like?
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:Like there are so many different
things where I'm like, I don't know.
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:What are you doing?
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:There are so many different
things to look at here.
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:So context is, context is key,
but you know, to do the best
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:that I can with what I got.
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:So slow conversions are not necessarily
a sign that something is off.
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:I think that there is this,
there is this notion that we
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:have that, that you know, oh.
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:Like, there's so many people that
have messaging around like, I'm
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:gonna help you make faster sales.
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:Uh, like there's something wrong if
you don't have sales happening at the
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:speed of, at the, at the speed of light.
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:And that is simply not the case.
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:I think that it is also, also, we
are coming off of the golden age
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:of a lot of people making sales.
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:I think this is exceptionally true if
you are in a knowledge based field.
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:So if you're a coach or you're
a course creator, sales.
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:Have slowed way down by nature,
and there's nothing wrong with it.
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:It's just the nature of the market.
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:The market has rapidly sophisticated,
the market has rapidly evolved, or
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:maybe I should say devolved because
there're just, there's a lot to it.
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:And so sales slowing down or
sales converting more slowly
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:may be just a sign of the time.
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:It may be.
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:Just sort of the nature of your
industry, but it doesn't necessarily
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:mean that there's something
wrong or that something is off.
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:So.
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:The other thing that I would
want to add here on this is
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:that people who buy quickly are
people who I call unicorn buyers.
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:There are, I have, don't be shocked
here or anything, but I have a framework
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:around all the different buyer types.
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:I'm not gonna get into that right now.
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:I'd be.
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:Really happy to speak on that if
it's, it's of interest to someone.
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:But there are seven different buyer types.
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:I have unique personas and avatars
that I've created around each of these
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:seven types of people, and what I would
call your unicorn buyer is someone
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:who moves really, really quickly.
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:This unicorn buyer for
me is a decisive buyer.
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:I think the avatar that I have
for this person is, I think at one
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:point I called her decisive Desi.
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:Or Decisive Destiny or
something like that.
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:I don't remember what her avatar
name is, but she's decisive, and
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:that's a unicorn buyer because.
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:They are your most rare types of buyers.
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:They are really, really,
really highly solution aware.
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:What do I mean by solution Aware?
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:So, so problem and solution
awareness exists on a spectrum.
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:So at the one end of the spectrum, if
you are imagining a line on the, on
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:the left side of the line, so at the
very end, the one end of the spectrum,
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:you've got people who are problem
unaware all the way on the other side.
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:Are people who are most aware.
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:It's kind of a silly, silly name for it.
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:This is not my framework.
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:This is just the way that
problem awareness, like if you
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:went into a marketing textbook,
this is what it would say.
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:So most aware means that they're like,
here's my credit card sale is made.
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:I'm like, I'm, I'm ready.
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:And the sale is basically done.
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:So along that spectrum, there are,
you've got problem unaware, you've got
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:problem aware, then solution unaware.
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:Solution aware.
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:Um, product unaware.
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:Product aware, and then most aware.
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:And so your problem, unaware people are
the ones who, uh, you know, like the
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:example that I really love to give here
because I think it makes a lot of sense,
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:is if you are someone who is selling
products for a person with diabetes.
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:A person who has really elevated sugar,
their A1C is elevated blood sugar
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:rather, their A1C is elevated, et cetera.
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:If that person, if you are selling
to a person who is like, I don't
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:have diabetes, they are problem
unaware, you are never going to
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:be able to sell them a darn thing.
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:Even if you can show them their blood
work and be like, Hey, do you see this?
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:Do you see that?
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:Do you see your A1C level?
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:Do you see this?
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:Do you see the other thing
like you are diabetic.
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:If they're like, no, I'm not.
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:You are never going to sell
them anything because they
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:don't think they have a problem.
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:So, but then from there, and we're
gonna stick with this analogy for
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:just a second, if they are, um, once
they become problem aware is when
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:they go, okay, yes, I admit I have,
I, I'm a diabetic, I have diabetes.
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:You're right.
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:Well, great.
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:Now they're problem aware.
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:But then we, when we move into
solution awareness, there are a
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:lot of different ways to solve the
problem of being diabetic and having
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:blood sugar that needs to be managed
in a more intentional way, right?
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:So if you're at a doctor's office, there's
a solid chance that they're going to
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:say something like, you need medication.
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:But there are many people out there who
say, I, I understand that I have diabetes,
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:but I do not want some type of chemical
intervention if it can be avoided.
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:In any way, shape, or form.
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:I would rather look for something
that is more natural, more holistic,
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:and you as the listener might be
like, I totally agree with that.
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:That's totally aligned with what I think.
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:Or you as the listener might
be like, absolutely not.
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:That's awful.
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:No one should seek a solution like that.
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:Like it's medication that
doesn't what whatever.
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:Like everyone has a different
feeling on this and that's why
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:solution awareness matters.
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:You know, as you start to move
on, if, when they're solution
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:unaware, it means they understand.
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:They recognize that they have the
problem, but they're not sure how
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:they want to solve it yet because
there are so many different options.
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:But once they're solution aware,
they've decided, I want to solve
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:this problem through nutrition.
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:I want to solve this problem
through lifestyle changes.
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:I want to solve this problem.
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:Through, like just give
me the easy way out.
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:Like if I can take a shot or just gimme
my insulin pumper, you know what I mean?
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:Like everyone's going to have a different
style of, or everyone's going to have
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:a different approach to the way in
which they want to solve their problem.
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:This is different if you are selling
sleep coaching, this is going to be
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:different if you are selling, um, like
wor non-slip work shoes, like someone
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:would, would get in a restaurant.
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:If someone doesn't work in a restaurant,
they don't realize that they have
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:a problem of where, you know, they
don't, they don't understand why
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:they would need non-slip shoes if
someone gets hired in a restaurant.
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:Their place of employment says
you are required to get non-slip
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:shoes, which I don't know if it's
mandated by law in every state.
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:I don't know, but it like,
they might be like, I'm fine.
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:I have good balance.
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:Like I'm pretty coordinated.
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:I don't need non-slip shoes.
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:I don't need to go buy
another pair of shoes.
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:I'm not gonna go buy those non-slip
shoes until they get to the point where
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:they realize they get in the back of
the house and they're sliding all over
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:the place from the floors are greasy
and they're wet and they take their
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:first spill and they're like, okay,
well I guess I do have a problem.
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:I do need your non-slip shoes.
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:So this is applicable to, it doesn't
matter what you sell, there's always
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:going to be some level of problem,
solution awareness, and how do
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:they want to solve the problem?
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:So, you know, and then going
from there, then product awares.
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:Once they understand the way in which
they want the problem solved, then
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:they go and look for a product that
actually offers the solution in the
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:way that they are, are desiring it, and
then they make a purchase from there.
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:Okay, so that was a really long
winded way to get to your unicorn.
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:Buyers are really, really, really
solution aware and they are
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:actively looking for a product.
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:That can take them from product
unaware to pro to product aware.
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:They're not thinking about it in those
terms, but that's essentially what
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:they're doing, their radar is on.
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:For, I know that I'm looking
for that pair of non-slip shoes.
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:I know that I'm looking for
this specific, uh, you know, I'm
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:looking for something that I can
do that I'm, I'm already a runner.
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:Like what can I do that
incorporates cardio?
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:And daily, daily movement.
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:InCorp, you know, that integrates some
nutritional changes that I'm gonna
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:be able to manage my diabetes better.
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:Like whatever that thing is their, their
radar is on looking for that thing.
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:Those people become your unicorn buyers.
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:So if you want faster conversions.
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:You need to target higher solution
awareness and mix that in with
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:a bunch of activation triggers.
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:Like that's, well, you don't have to
mix them in with activation triggers,
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:but you can, if you are in an industry
where your solution, where your market
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:is really, really saturated and or
really, really highly sophisticated, so.
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:A lot of coaches find
themselves in this place.
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:A lot of knowledge-based businesses
find themselves in this place.
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:And the thing about activation triggers
is that's when you get into like things
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:that really start to touch into desire
and you can start to get into more of like
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:the agitating the pain points of things.
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:But then that's where you can start to
cross into manipulative sales tactics.
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:And I don't go there.
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:I don't teach those things.
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:So you can speed up.
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:Buying processes outside of simply
like really targeting very, very,
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:very high solution awareness.
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:Um, but the, I, without like, that's
its own episode in and of itself,
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:so I'm gonna skip that for a second.
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:What I would add here is if you are
in e-comm or you are selling low cost
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:digital products, I would check to
see if you have an abandoned cart
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:sequence to recover sales because.
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:That is going to be something if
you're like, well, sales feel slow
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:and I'm generating a whole lot
of leads, but like, why am I not
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:making sales faster than I am?
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:There's a really solid chance that
you are getting people who are
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:initiating the checkout process, and
sometimes those people are getting
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:moved to your email list depending
on the way you've got that set up.
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:Um, sometimes they're not,
it just, it just depends.
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:But there's very little, I can't think
of a single checkout software, a cart
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:checkout software that doesn't have
the ability to, to trigger some type
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:of abandoned cart sequence, even if you
need a third party integration, uh, like
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:Zapier to in, in order to complete it.
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:So with those low cost products, because
they're more impulse buy type things, and
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:you know, e-comm, unless you're selling.
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:You know, if you're an artist and
you're selling $5,000 paintings, or
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:you're selling, you know, $250 prints
of your, of your work or whatever,
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:like it's a higher ticket item If you
are selling things that, you know, if
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:you're selling shirts, if you're selling
candles, if you're selling bath soaps
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:or things like that, or any type of low
cost digital products, especially if
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:you're selling digital products that,
that are like under the 11 to $15 mark.
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:I would say like abandoned cart
sequences are if you don't already
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:have them, get them immediately and.
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:You know, they're like
two or three emails.
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:I would recommend three.
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:I think more email is always the
better strategy, to be honest,
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:where you just remind them, Hey,
you were looking at this thing.
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:A lot of people will start to
initiate checkout, expecting there
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:to be an abandoned cart sequence
that follows up with them and offers
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:them a coupon code, and you may
or may not be on board with that.
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:If I were running an e-commerce store,
I wouldn't typically wanna do that.
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:I would be more inclined to give
them a coupon code to get their
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:email address simply upon entering
the website, like having it trigger
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:when they enter the actual website
and or enter the, the product page or
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:whatever, or both or all of the above.
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:Um, and then offer them like, Hey, if
you give me your email address, I'll
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:send you a coupon code, or you can
like, spin the wheel to win a specific
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:discount or whatever that would look like.
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:But a lot of people know they've been
conditioned to know that when they start
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:a, especially in e-comm, if, if they
start to check, check out somewhere.
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:The retailer is going to wind up
sending them some type of discount.
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:So a lot of times they'll just wait.
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:They'll just initiate the
checkout and then wait.
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:And if you don't follow up with them,
then they've forgotten about it.
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:But even if you're not gonna offer them
a coupon code, they may or not may not
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:come, come back if you don't do that.
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:If like they were specifically looking
to see if they could get a discount.
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:But regardless.
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:Follow up with them.
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:That's what an abandoned
cart sequence does.
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:So you know, you just remind them,
Hey, this is what you were looking for.
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:Hey here, here's how you
can go back to checkout.
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:And there you go.
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:So if you're selling higher ticket,
I think it's important to understand
303
:sometimes that conversions just
take longer and that is okay.
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:It might not be ideal, but people
are, you know, people are gonna be
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:ready when they're ready and like
that's just kind of the nature of it.
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:People are ready when they're
ready and you can get better at
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:speaking at the most ready people.
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:But that is a specific
skill in and of itself.
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:I would argue that if you are earlier
in business, that is one of the most
310
:important skills that you can learn once
you are further on in your business.
311
:I would argue that realistically the
bigger your business gets, the more
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:you want to look at starting to capture
lead at a more broad awareness level.
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:So you can start to take the, I would
never speak to people who are problem
314
:unaware, unless you are like way,
way, way, way far in your business
315
:and you're wanting to grow more of
an audience than necessarily ha like.
316
:Have the specific intent of always
only ever converting sales, but if you
317
:start to help people understand more
of their problem and why your specific
318
:solution is the thing that makes the
most sense, then you have the unique
319
:ability to capture those people of
once they understand that why your
320
:solution is the best solution, then.
321
:You can move them to that sale.
322
:It's just gonna take longer.
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:Some of those people will buy right away.
324
:It's gonna click really
quickly with them in a way.
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:They're gonna go, they're gonna
become solution aware really quickly.
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:They're gonna wanna know
what your product is.
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:They're gonna be ready to go.
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:They've got the credit card, they've
got the means, they've got the
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:opportunities there and, and that's just.
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:Then they just make the
sale and that's fine.
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:But the majority of those people
are gonna sit with it for a while.
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:They're gonna contemplate, they're
gonna maybe talk to their friends
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:about it, they're gonna maybe want
to explore more of your content.
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:It's gonna take them a little bit longer.
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:But I find for earlier business owners,
I find more people are spending more
336
:time in that place speaking directly to
problem awareness, and convincing people
337
:why their solution is the best solution.
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:This is why you want to use Pinterest
in order to generate more leads.
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:And I'm like.
340
:Why are we doing that?
341
:If you are trying to sell someone on
Pinterest, they should already know that
342
:they want Pinterest as the solution in
order to generate more traffic and leads.
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:If they don't know that, like there
are lots of different ways to generate
344
:traffic and leads and you might believe
that Pinterest is the best way, but
345
:other, a lot of people who think that
starting a podcast sounds way more
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:fun or way more accessible, or way
more whatever than Pinterest does.
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:So why are we trying to convince.
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:Them of anything.
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:Otherwise, like, I'm not really here to
convince people, but once your business
350
:is further along, you can start looking at
broader visibility strategies and showing
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:people what's possible for them when they
add Pinterest into, you know, their, their
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:visibility ecosystem sort of a thing.
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:So there's that.
354
:But then switching into
below industry average.
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:Now this is a different, this
is a different animal, so.
356
:Looking at below industry average,
which again, because I have no
357
:idea what you sell, I don't know
what this looks like, right?
358
:Like it's really different.
359
:So below industry average if, if
you are selling low cost digital
360
:products, so if you've got like
a $7 thing or you've got a.
361
:$27, even a $7 versus a $27
thing converts quite differently.
362
:The conversion rate we're gonna be looking
for is gonna be differently if you, it's
363
:going to be different if you're selling
it to warm traffic versus cold traffic,
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:especially if you're selling directly
to ads, like your average conversion
365
:rate is going to drastically change.
366
:So there's nothing to go on
here on, like what does industry
367
:average even mean to you?
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:I don't.
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:I don't know.
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:I don't have anything to go on here.
371
:So in general, what I can offer
here is you're generally going
372
:to work back from what you want,
which is ultimately sales, right?
373
:So you're working your way
backwards from what is the only
374
:thing you need to make sales.
375
:It is TLC.
376
:If you've listened to the other epi, the
first couple episodes of this podcast,
377
:you'll know that I love to make the joke
about TLC, that it stands for traffic
378
:leads conversions, that the TLC that you
need is not the waterfall chasing kind.
379
:Um, and so you know, if you're not
getting the conversions you want.
380
:You take one step
backwards and go to leads.
381
:So are you generating enough leads?
382
:Now that is really subjective, right?
383
:So if you are a business
that is already generating.
384
:You know, a hundred grand a month,
the number of leads that you would
385
:consider adequate is going to be very,
very different from a business that's
386
:generating 50,000 a month than it
is for a business that's generating
387
:10,000 a month versus a business
that is generating:
388
:So you really want to look at, are
you getting the volume of leads needed
389
:in order to reach your sales targets
based on what industry averages
390
:like conversions are so often.
391
:It's just very simple math.
392
:Like if you tell me I'm selling a product
that is this much money and this is
393
:the way in which I'm selling it, I'm
selling it, versus I'm selling it with
394
:a webinar, I'm selling it with a sales
page, I'm selling it with a sales call.
395
:However you're doing it, I can work out.
396
:Well, this is the, this is the
average conversion rate based on that.
397
:So if you wanna be making X amount
of dollars per month, we can just
398
:work backwards and we go from there.
399
:And I can tell you, this is
exactly how many leads you need.
400
:Every month to be generating or
between this and this and that, right?
401
:Like your, your low, your mid, and
your high target range for how many
402
:leads you would wanna be generating.
403
:Then there are all different
other things that come into play.
404
:If you're generating, let's just
say the mid number, let's say I say,
405
:well, you need to generate between
50 and a hundred leads per month.
406
:Your middle number is
like 75 would be ideal.
407
:That's gonna get you exactly where
you need to be if you convert at
408
:the exact average rate of conversion
based on industry averages.
409
:And if you say, well, I'm generating
75 leads and I'm missing my
410
:sales target by half, that's
when I would start to look at.
411
:Okay, where's your messaging off?
412
:How are you communicating with them?
413
:Where are we, like, how are, how
are we communicating with them?
414
:What's the frequency at which
we're communicating with them?
415
:What are your, what are all
of your different visibility
416
:mechanisms that happen internally?
417
:So you have internal versus
external, um, marketing ecosystem
418
:that you have in your business.
419
:So your external marketing ecosystem
is everything that you think
420
:about for like general visibility,
your social media channels, your.
421
:Um, your podcast, your, your
YouTube channels, things like that.
422
:Your internal marketing ecosystem is where
once someone's on the inside, how do they
423
:continue to build onto things with you?
424
:So once they enter your lead, your
lead pool, once they activate as a
425
:lead, what's happening after that?
426
:Where are you sending them?
427
:Because if all it is is like,
Hey, go watch this webinar.
428
:And or, Hey, here's the coupon, or here's
the thing, and then you never email
429
:them again, or they watch the webinar.
430
:You send them maybe, you know, three or
four follow-up emails, and then that's it.
431
:Then I would like, that's a huge missed
opportunity, especially if you're in
432
:a really highly sophisticated market.
433
:It's not enough time.
434
:You're not honoring enough of the
buyer cycle for the people who maybe
435
:would've been ready after day 10 or
day 14, and a lot of industries are
436
:working in this way at this point.
437
:You know what I mean?
438
:So it's again, without having more
context around what's actually going
439
:on, it's hard for me to venture a
guess as to how you can start to.
440
:Um, sort of triage this, but that's, you
know, what you wanna be thinking about.
441
:So are, first of all, are you even
getting enough leads in order to generate
442
:what it is that you're trying to do?
443
:And if you wanna calculate this, if
you know what it is in your, in your
444
:industry, if you know that your industry
converts, like let's say you're just
445
:selling via like a regular sales page, so.
446
:Selling something that's gonna convert at
one or 2% would be great on a sales page.
447
:So if you say, I know that I
just need, like, it's gonna be
448
:an average of 1% conversion and I
wanna make 10 sales per month, then
449
:just do 10 divided by, uh, 0.0.
450
:0.01,
451
:right?
452
:Like you just work your way.
453
:You just work your way backwards from it.
454
:Lemme make sure that actually makes sense.
455
:I know how to do it on a calculator.
456
:10 divided by 0.01.
457
:Yeah.
458
:That gets you exactly what you need.
459
:You need a, you need a thousand leads.
460
:That's what gets you the right number.
461
:So you just take the number
of sales that you want to get.
462
:Divide it by the percentage
is decimal points.
463
:So if it's 30%, it's 0.3.
464
:If it's 3%, it's 0.03.
465
:You know what I mean?
466
:And that gives you the
number you need that many.
467
:Leads or that much traffic.
468
:If it's a sales page, you're really not
getting leads, but that much traffic.
469
:So beyond leads, then you go
a step backwards into traffic.
470
:Are you even generating enough traffic
to be able to get the leads that you
471
:need in order to do the next step?
472
:So if you are not selling direct to sales
page, if you're doing something that has a
473
:webinar, or if you are doing a challenge,
or if you're taking people to a sales
474
:call, typically something that's higher
ticket, that's a more of a multi-step
475
:process, then you really want to be
looking at these things in two different.
476
:Areas you really wanna be looking
at traffic is a separate equation.
477
:And so you're starting to look
at, are you even, you just do
478
:that, that formula in reverse.
479
:So, okay, well if I know that I
need, well, let's do this a little
480
:bit differently because you're not
gonna do that with a sales page.
481
:So let's say you're doing a sales
call and you know that you wanna
482
:make five, five sales per month.
483
:And an industry average for sales calls is
typically somewhere probably between, uh.
484
:30 and 50%.
485
:If you're converting above 50%
on sales calls, you're doing,
486
:you're doing pretty well.
487
:If you're doing below 30% on sales
calls, I would say like it's time to
488
:start looking for your opportunities.
489
:If you've been selling for a really
long time and you had a higher sales
490
:call, close rate, and now it's dropped
to 30% or even 40% like you were
491
:doing 60 or 70, and now it's only
40 like, but anyway, in general.
492
:Somewhere between 30 and
50% is pretty average.
493
:So let's go on the low end of that,
just to be really conservative.
494
:So if you wanna make five sales
per month, five divided by point.
495
:Uh, what did I say, 0.3.
496
:So you would need to get
on sales calls with 16.667
497
:people per month.
498
:So let's say 16 or 17 people per month.
499
:So if you know that you need, let's say,
let's just be conservative and say 17.
500
:If you need 17 people to book sales calls
per month, well, okay, what's an average
501
:that you can reverse engineer that number?
502
:So, 17 sales calls.
503
:Per month.
504
:Typically, if people go to your call
booking page or like whatever your lead
505
:page is, you know this is gonna be really
different depending on what your setup is.
506
:Let's say you get 10% of people,
you're gonna get an average of 10%
507
:of people who view that page to
actually go ahead and book a call.
508
:So you're gonna do 17 divided by point.
509
:One to get that 10% so you know that
you need 170 people hitting that page.
510
:That's not 170 people that view
your story, or 170 people who view
511
:your posts or anything like that,
is you need 170 people on that page.
512
:And if you take that a step back, if
you know that you're having, you know,
513
:DM conversations with people and you're
sending them to that page, like it's all
514
:gonna break, it becomes a numbers game.
515
:You just learn your numbers.
516
:So.
517
:Where are you getting that traffic?
518
:If you're not making the number of sales
that you want, you start to look at,
519
:well, where's my, where are my traffic?
520
:Where are my leads?
521
:Am I hitting the numbers that I need
to get in order to make a different
522
:in order, in order to start assessing
where something might be off?
523
:Right.
524
:Because if you don't have the volume to
support the conversions that you want,
525
:you aren't gonna have enough data to
be able to tell where things are funky.
526
:You know what I mean?
527
:So beyond that, once you know, if
you know like, oh, I'm getting, I'm
528
:getting the numbers, I'm getting the
number of, I'm getting the number of
529
:views, I'm getting the traffic, I'm
getting leads and still nothing like,
530
:it's not converting the way that I
want, that's when I would go back to.
531
:Problem awareness and solution awareness.
532
:So.
533
:You know, it comes back to are you
generating leads with high buyer intent?
534
:And that's really what you wanna
start looking at is how can I
535
:generate higher intent buyers?
536
:And these are going to be people who
are typically more solution aware.
537
:This gets rolled up into your messaging
and into your offer, which, so this
538
:person said, let me go back and look.
539
:Um, what's the first thing that, what's,
what's your first move when the data
540
:looks fine, but results don't match?
541
:Is it messaging as it offers?
542
:Is it sequence, timing, messaging and
offer are basically the same thing.
543
:Your offer is messaging based.
544
:Your offer is not the thing
that you deliver to people.
545
:So just to make this, um.
546
:Just to make this as a point, I don't
like assuming that people understand
547
:what I'm thinking in my head out
loud, so I'm gonna say it out loud.
548
:I'm not trying to mansplain to
you, but your offer and your
549
:product are different things.
550
:Your product is the
thing that you deliver.
551
:Your offer is the thing that people buy.
552
:So your product is going to be, you're
selling a coaching program that has,
553
:um, two calls per month and offers
outside support on Voxer and does this
554
:and does that, and gives you access to
a resource library, whatever that is.
555
:That's your, that's your product.
556
:Your offer is the transformation that
you are highlighting through your
557
:marketing materials that actually
describes the outcomes and what's in it
558
:for them and why they would want this.
559
:And it's very, very messaging based.
560
:So your messaging and your offer
all get rolled up into buyer intent.
561
:Uh, and you want to look out.
562
:So is my lead magnet
attracting a high intent buyer?
563
:If you are in e-comm,
this is usually coupons.
564
:Right.
565
:Like it's very hard to argue with the fact
that if someone enters their email address
566
:in order to get a 10% off their first,
their first purchase, or 15% off their
567
:next purchase or whatever, you, it's not
super likely that the vast, vast majority
568
:of people are going to be doing that and
have zero intention to ever buy anything.
569
:You are definitely going to have
people who check out and they never,
570
:and when I say checkout, I don't
mean go through the checkout process.
571
:I mean like they mentally check out
and then they don't come back and like,
572
:so not, you're not gonna get a 100%
conversion or even a 50% conversion
573
:from that or anything remotely like
that, but you know what I mean?
574
:Like you're going to have a better
sense of those people are wanting
575
:to make a purchase because why else
would they be thinking about getting
576
:a coupon to make that purchase?
577
:Whereas outside of that, so if you
are in done for you services, way
578
:on the other end of things, don't
do anything informational because
579
:someone who's looking to DIY, their
own trademark, someone who's looking
580
:to DIY, their own website, someone
who's looking to DIY, their own copy is
581
:looking for how to write better copy.
582
:How to navigate the trademark
process, how to, um, how to
583
:design your WordPress website.
584
:Like those are the people who
are looking for those things.
585
:So if you're only a done for you service
provider and you are offering things like
586
:that, and you're sort of like scratching
your chin going, Hmm, I wonder why I
587
:can't get past this level of sales,
it's because you're speaking to someone
588
:who has a very different buyer intent.
589
:They're intending to do the thing
themselves, where if you look at,
590
:you know, how could, how do I wanna,
how do I wanna think about this?
591
:If you, if you are
offering a service guide.
592
:If you have a service guide or if
you have something that someone is
593
:typically like, what foundational
information are you typically getting
594
:from someone when you start a project?
595
:So if you're a web designer, what
are the things that you need from
596
:them before the project can start?
597
:So you need their brand
identity information.
598
:You need all their logos, you need
their, you need the copy for the website.
599
:How many website designers do I know
that would go, yeah, it'd be really nice
600
:to get, be really nice to get copy, be
really nice to not have to rewrite the
601
:copy myself once they give it to me.
602
:And then we talk about scope creep,
and then I tell you how that's not
603
:your, that's not your job to do that.
604
:Anyhow, I digress.
605
:But those things, so it would maybe make
more sense to be like, these are all
606
:of the things you're going to need in
order to start your web design project.
607
:Even better.
608
:These are all the things you're going
to need in order to start working with
609
:a professional web designer, because the
only person who's gonna choose to download
610
:that is going to be someone who's looking
to start a design product project, ideally
611
:with a web designer and get all their
ducks in a row so that they're organized.
612
:Right.
613
:Like it's not the be all end all.
614
:That's not the only way that
you can do a lead magnet.
615
:But if you're gonna do a lead magnet
as a done-for-you service provider, you
616
:really want to not be growing an email
list of people who are just trying to
617
:DIY everything, unless you are trying to
offer DIY products, you know what I mean?
618
:Or done with you products, if
that's something you wanna do.
619
:But that's a totally
different business model.
620
:So just food for thought
and then education based.
621
:This goes back to where are
your most solution aware people.
622
:So as an example, let's talk,
let's say a nutritionist.
623
:So if you were a nutritionist working
with perimenopausal women, it makes a
624
:lot less sense to offer a lead magnet
that's like, here's your family friendly
625
:meal plan, because it's so vague.
626
:Someone who is not in perimenopause
could definitely want that, and not
627
:everyone who is in perimenopause
would identify with someone who
628
:needs family friendly meals, right.
629
:I think that makes sense when you
think about it that way, but it
630
:does make more sense to offer a lead
magnet that's more along the lines
631
:of hormone friendly meals to curb
your, what's a perimenopause symptom?
632
:I don't, I don't actually know.
633
:Uh, hot flashes.
634
:Is that too far into menopause?
635
:I don't, I don't actually know.
636
:Let's just say hot flash,
like insert symptom here.
637
:Hormone friendly meals to curb
hot flashes or whatever other
638
:symptom in 40 plus year old women.
639
:And then if you want to make the note
of, they're also family friendly, great.
640
:So that if they do have a fam, if they
do have a family and they're looking for
641
:quick, simple meals that the entire family
is going to enjoy, then they can know
642
:that not only are they going to get what
they need, but it's going to be easier
643
:on them in the long run because their
family will also get what they need and
644
:they're not having to make a separate meal
for themselves as they are for whatever.
645
:You know what I mean?
646
:It's a, it's just a very, very
different intent behind it.
647
:And that's really the starting point.
648
:This is, again, it's, this was
really unspecific because I didn't
649
:have a ton to go on, but hopefully
this gives you some things to think
650
:about and how can you start to
attract more, more high intent leads?
651
:How can you start to attract
more solution aware leads?
652
:And for those of you who are, you
know, already at 20, 50, a hundred,
653
:$200,000 per month in revenue, then
where can you start to look at like.
654
:You know, where are places
in your business where your
655
:conversions have started to drop?
656
:Like I know someone, this goes
back to the traffic thing.
657
:I know someone who was doing about
$50,000 a month in one specific
658
:product, and when she came to
me, she was like, it's crashed.
659
:Like I went from doing 50 grand a month.
660
:Just from this one product line, and
now I'm only doing 25,000 a month.
661
:Like it's a huge difference
in what it's generating.
662
:And I'm freaked out.
663
:Is it my messaging?
664
:Is it like, what's wrong with this?
665
:And when we really looked at it,
it was one visibility channel.
666
:Like she had one specific
visibility channel and it just
667
:like went away and it completely.
668
:I think it was her YouTube channel.
669
:We looked at a bunch of different things.
670
:I think it was something around
YouTube, um, where she was getting so
671
:much traffic from like these couple of
different YouTube videos and they just,
672
:like s stopped producing leads for her.
673
:And so we worked on it, we fixed it.
674
:I don't know enough about YouTube,
but I was able, we were able to
675
:pinpoint it and that that lead source
essentially got turned back on and
676
:it went back to the way that it was.
677
:And then we were able to look at like,
okay, now how do we grow this from here?
678
:So.
679
:You know, again, I would love to
answer more specific questions for you.
680
:If you want to check out in the show
notes, there is a, uh, there is a
681
:voice note tool where you can just
hit record directly from your browser.
682
:It will send me a voice note.
683
:Give me all the context, give
me all the information that you
684
:can, that you were willing to.
685
:If you wanna say like, don't
air this specific thing live.
686
:I'm not comfortable with
like the world hearing this.
687
:I'm happy to cut out
pieces, but in general.
688
:Like send me what you,
send me your questions.
689
:I would love to break down some
strategy for you on this podcast.
690
:So I hope that was helpful for you
and I will catch you on the next one.